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Oh, it was on the thin client connected to terminal server 2003 64-bit. The lotus notes client was installed on this 2003 server and was running ok for a few months.
Only after recent failed attempt to upgrade to r8.0.2 then this problem surfaced.
I was able to workaround by clicking on the nlnotes.exe first will then lanuch a new setup screen which I click "cancel" and proceed to lanuch notes.exe again. Only thing is that I have re-do the client setup again for each users.
I've reported this problem to IBM but was told that lotus notes client was not supported in Windows 2003 64-bit and I have to wait for the new releast R8.5.
Feedback response number WEBB7LVA88 created by ~Bella Zenvelukonyikle on 11/30/2008